When connected to a USB 3.0 port, WD Elements portable hard drive delivers fast data transfer rates. If you have a WD SmartWare drive, then you won’t be able to access the data by taking the drive out of the case and connecting it inside your pc. Pengo USB-C to USB Micro-B 3.0 Cable (1.6 Ft) Compatible for TypeC Laptops Like MacBook Chromebook and for External Hard Drive Like Toshiba Canvio, WD HDD and More, USB 3.1Gen1 Cable (Titanium Gray) 4.8 out of 5 stars 49 $11.99$11.99 Get it as soon as Tue, Sep 22 I wish I could help to rewsolve your problem…. If you need more space in the computer, buy a larger internal drive, and have a large enough external drive available to perform a backup. I have the same problem! As for the issue at hand, as others have pointed out, the best solution would most likely be to solder the piece back on. {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}, USB Cable Cord Lead For Western Digital WD1600U017-002 WD Passport Hard Drive HD. I unplugged it, and boom, I heard a piece bouncing around down inside the drive. If the external drive was used only as a backup and it failed, the drive can be easily replaced and everything will be up and running again in no time. Since WD external hard drives are premium data storage devices, you should expect to pay anywhere between $50 and $800 for one. This is the third time this has happened, and I’m not overly aggressive with them. Shop today! Please help! PIHEN Micro B Hard Drive Cable, USB 3.0 to Micro USB 3.0 Charge & Sync Cord with Aluminum Connector,Data Wire for Toshiba Canvio, WD External Hard Drive, Samsung Galaxy S5, Note 3 and More(1.5FT) 4.7 out of 5 stars 1,421. Data retrieval finds only 2 files, both disc images. Shop for wd my passport usb 2.0 cord at Best Buy. Packaging and Shipping Instructions I’m just an end-user, what in the world are you talking about? The main types of connectors are described below: USB: This is the main type of connection found in computers, phones, and printers. I would like to take the drive to work and it would be convenient to not have to connect and disconnect the USB cable every day. An external drive should only ever be used as a backup for another drive, usually internal. Check your Warranty Status. Free delivery and returns on eBay Plus items for Plus members. I can’t even figure out how to take the thing apart. I found power supply but it looks like a ‘special’ end that fits the WD hard drive. Please post the info, If you have Mybook Essential or any other hardware encrypted model - you are screwed if the USB connector breaks and you can’t resolder it properly. For the money, this is truly a shameful product and company. The USB cable on the side of the HD is very sensitive on moving. I plugged my USB cable into the port of my Book external hard drive, and it started connecting and disconnecting on its own. For Promptly services. Watch. For Western Digital WD1600U017-002 WD Passport External Hard Drive. Shop with Afterpay on eligible items. JSAUX USB 3.0 Micro Cable, 2 Pack (1ft+3.3ft) External Hard Drive Cable USB A Male to Micro B C… To check whether the USB port is OK, you can unplug WD hard drive and connect it to another USB port to see if it is able to be recognized by Windows 10. Micro USB 3.0 Cable, JSAUX USB A Male to Micro B Cable 2 Pack [3.3FT+6.6FT] External Hard Drive Cable Galaxy S5 Nylon Braided Cord for Samsung Galaxy S5, Note 3, Seagate Hard Drive, WD Hard Drive-Red 4.7 out of 5 stars 284 I’m not sure how / where to have it repaired. I read a … $3.56. Top-rated Plus. Hello James, sorry for all this troubles, I have escalated your case, please check your private messages for further information. Powered by Discourse, best viewed with JavaScript enabled. 1 pc USB 2.0 A to B Cable. I am desperate!!! Improve PC performance When your internal hard drive is almost full your PC slows down. 99 $8.59 $8.59. My problem The micro usb that is soldered on to the PCB is damaged. Hi, I’ve been buying WD hard drives for my Macs for 2-3 years now, and have perhaps 30 of them filled (RAW photos). Well if it’s a drive that comes with Smartware the board that the USB port attaches to provides hardware encryption. Where can a purchase additional USB 3.0 cables to fit the MyBook 2T? USB 2.0 Cable Lead for WD My Book Essential Edition 750GB External Hard Drive. I am 3 months out of the warranty. UGREEN Hard Drive Cable USB 3.0 A to Micro USB B Lead Portable External Hard Drive Compatible with Western Digital My Passport,WD Elements,Seagate Expansion,Toshiba, M3 1TB/ S5,LaCie,Maxtor (0.5M) 4.7 out of 5 stars 10,650 Find low everyday prices and buy online for delivery or in-store pick-up ... WD - Gaming Drive Accelerated for Xbox One 1TB External USB 3.0 Portable Solid State Drive - White With Black Trim. The same thing just happened to my 1TB WD :(  I have all sorts of things on this drive!!! If you depend on any drive, internal or external, as the only source of your data, you will eventually lose your data. Can I take it to another tech and see if he can fix? As for the issue at hand, as others have pointed out, the best solution would most likely be to solder the piece back on. Also, once you open the case, you void your drive’s warranty. Model: WDBA4V0010BWB-WESN. That is not entirely true. 1 pc USB 2.0 A to B Cable. Don’t delete files. Can you PLEASE tell me how to recover my data too??? WD external hard drives that cost between $50 and $100 include 1TB to 4TB on average, but be warned that the overall price will continue to rise with each additional TB of memory. For Promptly services. User rating, 4.5 out of 5 stars with 10 reviews. USB A Male to B Cable For Many Digital Devices. Your problem is not difficult to be resolved!!! Whats the best route to get a solution to this problem? The connector design is weak, not able to be quality assessed during manufacture (due to hidden bad solder design) and not fit for purpose in my view! Drive failures? Then your MyBook will stop to be EXTERNAL but you will not loose it permanently…. Find low everyday prices and buy online for delivery or in-store pick-up Everyone who lost data on their drives that is irreplaceable, the problem started with storing data on the external drives that was not backed up in the first place. Cables are sold according to connector type, so understanding the external hard drive cable types helps you make the right replacement. USB Micro-B Cable for WD Western Digital My Passport, Ultra Exclusive Edition, Air Portable, Exclu… Disconnect the hard drive and remove it from the case, Connect the hard drive in a desktop as a common hard drive, Open, copy or cut and paste the disired files in another available and stable hard disk you have, Note that the external hard drives use to have same hard disks as the internal ones!!! I have the same problem. the warranty is already broken once the WD has a damage that has became by a BAD USING REASON!!! Solutions 1) Get professionals to do a data recovery but that is too expensive. The micro usb is damaged. None of you state which external model you have. Can a pcbfrom a 1tb drive be used? With our 1 feet high-speed 3.0 USB cable you can sync your phone with any USB port on your PC, Mac, desktop and laptop. The experience has been terrible and I wouldn’t recommend buying their drives or any of their products. Get the best deals on wd external hard drive cable when you shop the largest online selection at eBay.com. No matter what I do I will have to have someone repair the drive so that I can recover the data, which I will have to pay for from my own money, and then cross my fingers that I receive a replacement. International shipment of items may be subject to customs processing and additional charges. USB 3.0 Micro Cable, ITANDA 3.3ft USB 3.0 A to Micro B Cable Charger Compatible with Samsung … $6.99 $ 6. Only if you can find somebody that can solder on a new USB port or professional data recovery. Get it as soon as Mon, Jan 11. List of all WD firmware and software available for download. Find low everyday prices and buy online for delivery or in-store pick-up The external drive is working all good and okay until one day I realize I could not plug in my cable to the micro usb port. Now I cant even get an email address to send pictures of the back of the drive so that I can have a new one shipped out to me. Shop for usb 3.0 external hard drive cable at Best Buy. Is there any way to order the usb interface thing from Western Digital maybe? WD SmartWare drives are hardware encrypted. $1.07 shipping. Check the posts by fzabkar he explains about matching up numbers on the boards. A day ago I bought the new Passport external HD and I have huge problems with the cable that was in the package. Search for “How to fully DISASSEMBLE a western digital MyBook essential edition external HDD”. Packing Information. This cable is compatible with many Digital Devices. SKU: 6351052. If the drive does have hardware encryption, it may be the only solution. These cable are compatible with WD My Passport Ultra Portable External Hard Drive 500GB 1TB 2TB and most of USB 3.0 external portable and desktop hard drives. It doesn’t matter if you used Smartware or a password or not.

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